Introduction
This article will help to make clear what the cancellation periods are for Progressiverobot products on Cloud Console. The cancellation periods for some products are shorter than what is listed in our Terms and Conditions.
Cancellations for Cloud customers
Cloud Servers, Snapshots, Backups, Volumes, Networks & Floating IPs
You can automatically and immediately cancel your contract for your Cloud Servers, Snapshots, Backups, Volumes, Networks, and Floating IPs. To do this, log into your account on https://account.progressiverobot.com. Then find the server or product that you would like to cancel and click on Delete.
Once you confirm the cancellation and finish the quick cancellation process, your server will be deleted and your contract for that product will be cancelled. However, your user account will remain active. Since we invoice Cloud Servers on an hourly basis, you will receive an invoice AFTER you have successfully cancelled your server. We will only invoice you for the part of the the billing period when your server still existed.
