Product overview
This page lists all of the accounts and domains that you administer.
Click on...
- "Announcements" to get information about incidents and our new products.
- "Store", to return to the product overview section.
- "New order", to order a new account or domain.
- "Administration", to reach the client administration area. Here, you can access invoices, see your client and payment details, change your client password, and create support requests.
- the Flag icon, to set language preferences. You can choose between English and German.
- the Help icon, to call up a help page for each area of konsoleH.
- the Logout icon, to sign out.
- the Domain name, to reach the administration area for this domain. All account functions are accessible via this area.
If you are administering a large number of domains, you can use search filters to narrow down the displayed information. You can search for domains, or filter by domain status. You can open or close the display.
Account details
Under the option "Client details", you can view and update your personal and contractual data.
"Bank account details" displays the banking details that the client entered for each account. If these are not correct or have changed, please update this information immediately. For security reasons, you will not see the complete account number or complete credit card number.
Under "Access details", you can change your konsoleH password. To do this, enter your old password, and type in your new password twice. Then click on 'Save'.
Account maintenance
Last change on 2021-05-20 • Created on 2020-01-20 • ID: KO-2F1E9
You can define maintenance rules to regularly and automatically remove files which you no longer need from your disk space. In this way, you can specify when emails in your mailbox should be moved to the trash or spam folders, and when saved www log files should be deleted.
Scope of maintenance rules
There are four different kinds of maintenance rules for different kinds of usecases. The rules give you complete control over maintenance work:
- Domain-based rules: You can set your own rules for each of your accounts. You can specify settings for each account under "Manage Services; Settings; Account Maintenance".
- Server-wide rules (only applies to managed servers): For each of your managed servers, you can define your own maintenance settings. Only domain-based rules override them. You can define server-wide maintenance rules for your managed server under "Account Management; Account maintenance".
- General rules: General rules apply to all accounts (shared and managed servers). Server-wide and domain-based rules override them. You can find the settings options under "Administration; Maintenance; Account maintenance".
- Standard rules: If you have not specified rules for any of the above, standard rules come into effect. These are defined as:
- Spam mails are deleted when they are older than 14 days.
- Mails in the trash bin are deleted when they are older than 14 days.
- www log files are not deleted.
Run once-off maintenance rules immediately
To manually perform one-off maintenance work with particular parameters, enter the desired parameter and click on "Run".
